Meet Our Consultants

We’re here as a resource. Regardless of what our clients are looking for, we can usually help. We really are a true partner with a vested interest in their success. We want our clients to stay financially viable and ensure that they can provide the best healthcare.”

Data really comes alive when we actually start using it. When we start to understand our clients’ data and can say, ‘Hey, did you know you’re only using this test 10% of the time,’ then they have more information about their own business that they can then translate into doing more for their patients.”

We laboratorians don't realize how much we have in common as far as challenges within the laboratory and in the work that we do on a daily basis. It's nice to be able to say, ‘I've seen that! Here's what worked,’ and just provide some solutions. We can assure our clients they're not alone in facing certain challenges.”

We want our clients to know that we have a broad range of offerings, and we often have a hard time saying no. Even if what they need isn’t exactly a direct fit with what we have on paper, we’re going to go out of our way to help find the resources we do have to help meet their needs.”

I love looking at a problem and coming up with a solution. Our clients are very change oriented, and they want to make improvements that make a difference in their operations. I think that’s exciting, and it’s rewarding to see positive change and process improvement.”

Hospitals are almost always understaffed; they’re always busy. We save them time by getting the data for them, and in doing so, we hopefully help streamline some of their processes.”

Healthcare is a constant work in progress. There are constantly new and better ways of doing things. That’s exciting and really challenging.”

The world is all data now, and there’s so much we can learn from it. If it’s not visually digestible, though, it’s hard to get at what the information is. I find it really satisfying to help clients see something in the data that they didn’t see before.”

I just feel in my heart that we’re so patient focused and patient centered because we know patients are the end users of all the things that we do.“

Quality, accuracy, and precision in lab services are always the most important things. Turnaround times are also important. Providers don’t want to wait an inordinate amount of time to get results because, depending on why a patient is being served, there may be some very emotional issues, and waiting for lab tests is not something you want to prolong.”

One thing I've come to appreciate in my many years of working in lab operations is that if you can appreciate the boots on the ground, the people who are doing that daily work, they're often the ones who have the best solutions. Making sure that you can give them a voice and an opportunity to really have an impact is beneficial.”

We’re here to help labs on their journey within the healthcare system. If we can help them become passionate about where they want to be, then I think laboratories can promote themselves beyond where they are now in their organizations.”